SIGN IN

German Customer Care Agents (native or fluent)

Date Published: 20/11/2024
Category: Call Center Jobs
Job Type: Full Time
City: Athens
Required Languages: German (Native Language)
English (Advanced - C1)

Job Description

Would you like to work on amazing projects in a great multinational environment in Athens?

Jobfind.gr is seeking German Customer Care Agents on behalf of a multinational company in Athens (city center).

A Customer Care Agent is responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, and dealing with customer complaints.

Main Responsibilities:
  • Provide outstanding services to existing clients and handle any inbound inquiries (voice, chat, email)
  • Troubleshoot any issues your clients need assistance with
  • Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
  • Working as part of a team to ensure the smooth operation of the facility
The ideal Customer Care Agent will hold the following skills and experiences:
  • Native or fluent in German
  • Advanced command of English
  • Previous customer service experience
  • Computer savvy
Benefits
  • Competitive remuneration package
  • The team will work 8hr/day in rotation, 5 days / week

Apply Now

Allowed file extensions: pdf, .doc, and .docx
Maximum file size: 4 MB.

Submit Application