Receptionist - Front office agent

Skills required:

• Bachelor's degree in tourism or business administration.
• Knowledge of the English language (at least B2). Knowledge of an additional language is valued (German, French, Spanish).
• Previous experience of at least 1 year in a similar position.
• Computer skills (word-excel).
• Knowledge of booking systems and “extranets” management (Web Hotelier, booking channels) will be highly appreciated.

Responsibilities of the introduced position include:

• Executing check-ins, check-outs and audit of the guests’ bills
• Handling complaints, room reservations and telephone calls
• Attending to customer requests and needs
• Providing information about the hotel and promoting its services and products
• Creating and maintaining a pleasant environment with other departments of the hotel

• Opportunity to work for at least 7 months
• Competitive remuneration depending on qualifications
• Possibility of accommodation in staff rooms within the hotel
• Pleasant working environment
• Training opportunities and skill development with a view to long-term cooperation