Guest Relation Agents/Concierge Agents.
At Sani/Ikos Group, the Front Office department plays a pivotal role in guest experiences. Our Front Office Team orchestrates unforgettable holiday experiences with seamless check-ins, personalized recommendations, and world-class service. Whether as and Guest Relations Agent or an e-Concierge team member, guest interaction is at the heart of what we do. Join our dynamic team dedicated to creating magical experiences that turn guests' stays into lifelong memories!
What will you bring?- Previous experience in any Room Division position as a Front Office Agent, Guest Relation Agent, Bellboy, Concierge, or Supervisor, preferably in a 5* resort or hotel environment.
- Degree/Diploma in Hospitality/Tourism.
- Fluency in English.
- Fluency in a second language (Russian, German, French).
- Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
- Friendly and passionate personality, capable of seeing value in everyone and everything.
- Strong communicative, interpersonal, managerial & problem-solving skills.
What we offer- Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
- Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
- Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.
We are an equal opportunities employer. All applications will be considered as confidential.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).