The hotel Gundari in Folegandros, is looking for candidates for the following position:
Restaurant Manager
Tasks ,Duties and Responsibilities
- Maximise guest satisfaction and profitabilty by managing the restaurant
- Managing all activities of the restaurant
- Achieves restaurant revenue goals by executing marketing and sales strategies as established in the business plan
- Assists in the implementation of sales promotions and to take action to increase sales
- Greets and seats guests, and ensures that they receive prompt, courteous and efficient service
- Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the restaurant
- Ensures that restaurant premises, FF&E, silver, glass, porcelain etc. is clean and in good working order
- Maximises guest satisfaction by communicating customer specifications to kitchen
- Ensures readiness and compliance in case of last-minute changes to reservations
- Manages all restaurant service staff and supervisors
- Utilises leadership skills and motivation to maximise employee productivity and satisfaction
- Monitors department’s overall service, interaction with other departments, and team work daily, and takes action to improve
- Monitors and makes sure staff follows all applicable laws, especially in regard to food safety and sanitation, and alcohol regulations
- Checks that staff meets and exceeds guest expectations by training and encouraging staff to provide Yes, I Can! service
- Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, knowledgeable, and reliable service
- Fosters and develops effective employee relations between kitchen production and restaurant service, as well as with other departments within the hotel
- Looks for ways to motivate and challenge employees
- Ensures that all potential and real hazards are reported and reduced immediately
- Fully understands the hotel’s fire and emergency procedures
- Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees
- Ensures that employees work in a safe manner that does not harm or injure self or others
- Stimulates and encourages a general awareness of health and safety
- Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct is maintained by all employees in the department
- Works pro-actively to minimise complaints from guests
- Ensures that prices and portions are offered in accordance with food and drink profit objectives
- Follows-up with guests to determine satisfaction; measures these results and establishes strategies to improve the quality of the guest experience
- Checks the restaurant reservations, hotel arrival list, and VIP list to ensure that own staff is aware of VIP guests, and use name when appropriate
- Plans and co-ordinates in-house, and up-selling activities with Chef
- Attends meetings and training required by the Chef
- Assists colleagues to perform similar or related jobs when necessary
- Accepts flexible work schedule necessary for uninterrupted service to hotel guests
- Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual
- Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function
Is well updated on, and possesses solid knowledge of the following:
- Hotel fire, bomb and emergency procedures
- Hotel health and safety policies and procedures
- Hotel facilities and nearby sights of interest and importance (i.e. hospitals,
stations, tourist sights)
- Hotel standards of operation and departmental procedures
- Current licensing relating to own department
- Accepted methods of payment by the hotel
- Hotel and corporate marketing and promotional programmes
- Union agreements
Our company offers:- Continuous training
- Competitive salaries depending on qualifications
- Quality accommodation and food conditions
- Significant career development prospects
- A pleasant working environment
If you consider yourself suitable to become part of our family by providing high quality services in a friendly working environment, we will be happy to receive your CV.
Kindly note that only applicants with a valid EU work permits will be contacted.
All applications are confidential and will be treated with the utmost discretion.