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Room Division Manager

Date Published: 29/11/2024
Category: Tourism | Hotel Jobs
Job Type: Full Time
City: Folegandros
Required Languages: English (Good - B1 / B2)

Job Description

The Gundari hotel in Folegandros, is looking for candidates for the following position:

Room Division Manager

Duties and responsibilities:

Front office management

Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.

Guest services enhancement

Develop and implement guest service initiatives and standards to enhance the overall guest experience, including personalized service, VIP amenities, and special touches that exceed guest expectations.

Housekeeping management

Manage the housekeeping department, including room attendants, supervisors, and laundry staff, to ensure cleanliness, hygiene, and maintenance of guest rooms, public areas, and back-of-house facilities.

Quality assurance

Implement and maintain quality assurance standards for guest accommodations, including room cleanliness, maintenance, and amenities, conducting regular inspections and audits to ensure compliance with brand standards and guest satisfaction.

Training and development

Provide training, coaching, and professional development opportunities to front office and housekeeping staff, ensuring they have the necessary skills, knowledge, and resources to deliver exceptional service and meet performance standards.

Collaboration and communication

Collaborate with other hotel departments, including food and beverage, and maintenance, to coordinate activities, share information, and ensure a seamless guest experience across all areas of the hotel.

Our company offers:

  • Continuous training
  • Competitive salaries depending on qualifications
  • Quality accommodation and food conditions
  • Significant career development prospects
  • A pleasant working environment
If you consider yourself suitable to become part of our family by providing high quality services in a friendly working environment, we will be happy to receive your CV.

Kindly note that only applicants with a valid EU work permits will be contacted.
All applications are confidential and will be treated with the utmost discretion.

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