Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in historic Athens?
So we have the perfect opportunity for you!
Your future project: join our
Dutch Customer Support team.As a customer service specialist in this project,
your daily responsibilities will include:- Provide the highest level of support to our customers via phone and email on a range of issues
- Give accurate, valid and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you
will need to have:- Native or proficient level of Dutch (C2)
- Intermediate level of English (at least B2) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Greece
- Be a local candidate or willing to relocate to historic Athens, Greece
What's in it for you?- We give our people the tools and the freedom to learn, grow, have fun and be themselves.
- Very competitive wages and stability
- Fully paid training
- Permanent contract
- Private healthcare
- Continuous learning/development opportunities
- Competitive career opportunities
- A safe, friendly, diverse, supporting and technological company
- International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)
- Wellness program (Fitness room in our premises & Personal Trainer)